Shipping & Order FAQ’s
Where do you ship to?
We ship to 6 continents.
Unfortunately, due to new GPSR (General Product Safety Regulation) for Northern Ireland and Europe (Exluding England, Scotland, and Wales), we are unable to ship to these destinations at this time.
Please bear with us as we look to have this resolved in 2025.
aFRICA
Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Comoros, Congo - Brazzaville, Congo - Kinshasa, Djibouti, Egypt, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Gabon, Ghana, Guinea-Bissau, Kenya, Lesotho, Liberia, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Niger, Nigeria, Réunion, Rwanda, St. Helena, Senegal, Seychelles, Sierra Leone, South Africa, South Sudan, Tanzania, Togo, Tunisia, Uganda, Zambia, Zimbabwe.
ASIA
Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei, Cambodia, China, India, Indonesia, Japan, Jordan, Kuwait, Kyrgyzstan, Laos, Lebanon, Malaysia, Nepal, Pakistan, Philippines, Qatar, Saudi Arabia, Singapore, South Korea, Sri Lanka, Taiwan, Thailand.
aUSTRALIA
Australia, Fiji, Kiribati, Micronesia, Nauru, New Zealand, Papua New Guinea, Samoa, Solomon Islands, Tonga, Tuvalu.
Europe
England, Scotland, Wales.
nORTH AMERICA
Antigua & Barbuda, Barbados, Bahamas, Belize, Canada, Costa Rica, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Panama, St. Kitts & Nevis, St. Lucia, St. Vincent & Grenadines, Trinidad & Tobago, United States of America.
South America
Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Guyana, Paraguay, Peru, Suriname, Uruguay.
Which courier do you use?
We are located in the UK so use Royal Mail for all print orders.
DPD is used to ship original canvases.
When will I receive my order?
Our prints are manufactured on Tuesdays and posted every Wednesday.
UK orders take 1-2 days
International orders take 3 - 5 business days
Can I track my order?
Yes, every order is available to track via their unique Royal Mail tracking reference.
Tracking reference numbers will be sent to you via email once your order has been dispatched
(Either Tuesday or Wednesday)
How to contact?
For Commission and non order inquiries Poppy@poppyrosestore.com
For Order inquiries only Contact@poppyrosestore.com
Please note we have had serious issues accessing our Contact email but this
has now been resolved